Your child's class teacher is the key link between home and school and is usually the first person to contact if you have any questions, concerns, or information you would like to share.

Class teachers support children in many aspects of school life, including their learning, wellbeing, friendships, behaviour, organisation, and personal development. They work hard to ensure that every child feels happy, safe, and ready to learn, and are available to provide reassurance and support when children are feeling worried, unsettled, or overwhelmed.

Teachers are usually available for brief conversations at the beginning or end of the school day. If you would like a longer discussion, please contact the school office to arrange a convenient time to meet or speak with them. Working together helps us provide the very best support for your child.

Our Safeguarding Team safeguard all children across Oak Hill. If you wish to discuss any potential safeguarding issues, please contact the main office and ask to talk to one of the Safeguarding Team.

Our Attendance Officer works closely with families to promote good attendance and punctuality. They can offer advice and support where attendance concerns arise and help families overcome any barriers to regular school attendance. If you would like to discuss your child's attendance, please contact the school office.

Community based support working with students and parents. We work with our community policing team as part of our wider family. The PCSOs  visit the school offering scheduled sessions, targeted interventions and supporting assemblies giving our children the opportunity to learn key skills from the professionals themselves. 

All of our lunchtime supervisors are Opal trained to resolve any behaviour issues and support all pupils emotionally. Our staff will teach pupils how to develop friendships, play games and aid their mental health and wellbeing.

We have access to the starting well school nursing team. Families or professionals can make referrals: Request support from the Worcestershire School Nursing Service | Herefordshire and Worcestershire Health and Care NHS Trust

They offer a variety of support including dental health, hygiene support, low mental health signposting as well as support with general health.

Our programme of study from Kapow is designed ensuring our PSHE education that matches our pupils’ needs.

It covers the breadth of PSHE from all statutory RSHE requirements (including Relationships Education, RSE and Health Education) to economic wellbeing and careers.

We are pleased to share a selection of helpful links and resources about healthy eating. These materials provide practical tips, guidance, and ideas to support children and families in making balanced and nutritious food choices.

Encouraging healthy eating habits helps children grow, learn, and stay active throughout the school day. The resources below include advice on balanced meals, healthy snacks, and ways to support positive eating habits at home.

Please take a moment to explore the links and use them as a guide for promoting healthy lifestyles within your family.

Healthier Families - Home - NHS 

Nutrition | Home-Start UK 

If you have any concerns about your child’s friendships or potential bullying at school, it is important to contact the class teacher as soon as possible. Any concerns raised will be taken seriously, investigated thoroughly, and handled with sensitivity. We are committed to ensuring that your child feels safe, supported, and listened to throughout the process.

Further support for friendships, bullying and supporting your child can be found here:

Bullying Support and Advice 

Get help - Find services and support to help your child's health and wellbeing | Herefordshire and Worcestershire CAMHS 

We are pleased to share a selection of helpful links and resources about healthy sleeping habits. These materials provide practical advice and guidance to help children develop positive bedtime routines and get the rest they need.

Good quality sleep is essential for children’s wellbeing, helping them to concentrate, regulate their emotions, and feel ready to learn each day. The resources below include tips for creating consistent bedtime routines, reducing screen time before bed, and supporting children in getting enough sleep for their age.

Please take a moment to explore the links and use them as a guide for supporting healthy sleep habits at home.

Get Involved - The Sleep Charity

Sleep and Young Children - NHS 

BENS Groups offer 121 wellbeing coaching and peer support sessions for young people and their parents. We facilitate communication and mediate with young people and parents to improve family relationships and we also liaise with schools, social care and other agencies. They support young people who: struggle to communicate; have social anxiety; worry so much that it affects their day-to-day life; Autism/Asperger’s; sensory processing disorder; ADHD, ODD, SPD; anger issues; low confidence and self-esteem; mental health issues; struggle to manage or recognise emotions. ​Call on 07958 100 433 or email info@bensgroups.co.uk. More information: https://www.bensgroups.co.uk/. Location: The Old Needle Works, Britten St, Redditch B97 6HD, UK

They host a variety of mental health support and learning opportunities for the community of Redditch. They are committed to supporting our community, raising people’s confidence and wellbeing and developing positive mental attitudes through our life coaching projects. Call on 01527 69100 or email info@theoldneedleworks.co.uk. Location: Britten House, Britten Street, Redditch, B97 6HD

Acts of Kindness: The school is able to make direct referrals, please contact the main office. AOK – Acts of Kindness

Redditch Food Bank https://redditch.foodbank.org.uk/ 

Batchley Pantry Community Pantry | Batchley Support Group

Touchstones is a small, local charity with one very simple aim – to be there for any bereaved child and young person in North East Worcestershire – including Redditch, Bromsgrove, Wythall, Rubery, Hagley.

Every child or young person who goes through the tragedy of bereavement needs loving support as they face their loss, but sometimes additional support from outside their family can help them through their pain and grief. The team have years of experience in working with children and young people struggling to deal with the loss of a loved one.

They provide free one-to-one support and weekend experiences for local children and young people who have had someone that they love very much die.

Additionally, Touchstones is here to advise families and schools on how to support children and young people through bereavement, including pre-school children who are best supported by their own family. They can also offer advice and support to schools in the event of a sudden death in the school community. They also offer training packages, tailored to the needs of individual schools.

For more information, please look at their website https://touchstones-support.org.uk, call Vicki Quarton on 07547 367267 or email  info@touchstones-support.org.uk. Or we can make the referral for you.

Melo- Find support - CAMHS | Herefordshire and Worcestershire CAMHS

Melo is available to children and young people aged 0-25 and their families who need support to:

• Address early mental health issues
• Promote wellbeing
• Build emotional resilience

They provide:

• Individual Support — Melo Practitioners will provide a broad range of interventions designed to develop coping skills and techniques for individuals as well as family support. They will be a constant presence and point of contact for children, young people and families through their time within the service.
• Specialist Support — Individual specialist support will address the needs of children & young people with higher level requirements. A variety of options will be available, including therapeutic and counselling interventions such as music, play, and art therapy, all tailored to meet specific needs.

Harmony at Home is a Worcestershire programme that supports parents and carers in building positive family relationships and reducing the impact of conflict on children. We understand that all families face challenges at times, and the pressures of parenting, work, finances, and everyday life can sometimes put a strain on relationships.

Whether you are living together, separating, divorced, or co-parenting, Harmony at Home offers practical advice, guidance, and resources to help strengthen communication, manage disagreements positively, and support children's emotional wellbeing.

The information and support available through Harmony at Home can help families create calmer, happier home environments where children can thrive.

Harmony at Home | Worcestershire County Council

Worcestershire County Council have created an online Early Help Hub which includes a range of information on local services who can help you and your family with matters such as money, your wellbeing, housing and parenting.

The Herefordshire and Worcestershire Health and Care NHS Trust website provides information about a wide range of services available to support children, young people and families, including health, wellbeing, therapy and mental health support. Starting Well